Handling the cake instructions

Handling & Transportation

Carry your cakes carefully. 

  1. Bags and boxes should be held upright, steady, and level to avoid decorations from falling off, or a cupcake from toppling over. 
  2. Try not to hold more than one bag in one hand as this will make the cakes tilt and slide 3. Party cakes shouldn’t be stacked on top of each other, to avoid decorations getting squashed. 4. If transporting by car, please place cake boxes onto a level, non-slip surface and try to avoid bumpy roads.  
  3. Long journeys can cause the icing to soften, and on this basis please try to avoid your purchase being  left outside the fridge for more than 30 minutes (or about 15 minutes in warm weather)

Please ensure that you read the information carefully as we at A&M Cupcakes cannot be held liable for damaged items caused by incorrect handling and transportation, once the  purchase has been handed over to the customer or an external courier company  organized by the customer. 


  1. Please keep cakes and cupcakes away from direct sunlight and heat sources.
  2. Transfer any products made using fresh cream, cream cheese, or mousse into the fridge as soon as possible. Other products can be left at room temperature for 1 day.
  3. If not used on the same day, all products need to be refrigerated.
  4. Decorations such as cake toppers (if supplied separately) should be kept at room temperature.

    Serve & Enjoy

All cakes taste at their best if eaten at room temperature on the day of purchase. 

  1. For maximum flavor and a soft, moist texture we recommend removing the cake from the fridge 1 to 2 hours before consumption, and cake slices and cupcakes 20 to 30 minutes in advance (subject to room temperature). If your cake sponge still appears hard, this means that it hasn’t reached normal  room temperature, so just leave it out for a little longer. 
  2. Cakes and cupcakes with sugar decorations and edible print should be collected as close to the required event as possible and ideally should not be stored in the fridge for more than 2 hours as the sugar decorations can melt or collapse in cold, damp conditions. 

Cutting the Cake

  1. Remove any candles, decorations, cake dowels, and sugar paste plaques (if applicable) before slicing your cake.
  2. Layer cakes are best sliced with a large plain edged kitchen knife.
  3. Cold buttercream or ganache can stick to a knife and make the cake crumble when slicing. To ensure neat, smooth slices, simply have a jug with hot water and a kitchen cloth at hand to dip and wipe the knife blade regularly between slices. 
  4. To lift your slice off the cake board, use a cake slice lifter or palette knife.
  • No products in the cart.